The player's withdrawal is delayed for unknown reason. The complaint was resolved as the player received his money.
They haven't paid my withdrawals, when you ask, they always answer that during this day. When the money appears in the account, Peru's complaint
Eivät ole maksaneet kotiutuksiani, kun kysyy niin aina vastaavat, että tämän päivän aikana. Kun rahat näkyvät tilillä niin perun valituksen
Hello jeppenuppi,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mr Bit Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.
Looking forward to your answer.
Regards,
Nick
Hello jeppenuppi,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mr Bit Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.
Looking forward to your answer.
Regards,
Nick
This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.
Thank you jeppenuppi for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.
Regards,
Nick
Thank you jeppenuppi for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.
Regards,
Nick
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