Merkurmagic Casino - Player seems to have trouble with the casino’s bonuses.

promociones falsas,aprueban el codigo de deposito y no te te dan los bonos,aparte les mande un par de correos electronicos,a los cuales no han contestado.....

 las mismas maquinas,con el mismo coste,ni dan la cantidad de premios que otras y encima premios de risa.   las quejas las espondre por todos los foros de casino,ya que  empiezan mintiendo con las promociones

Dear Eduardo,

I'm sorry to hear you are having difficulties with your bonus. Let me ask you a question. Which bonus exactly did you claim? Could you also please be more specific about what happened? For us to be able to help you, we need to have as much information as possible, so anything helps. 

Best regards,

Peter 

Dear Eduardo,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Best regards,

Peter

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.