The player's winnings disappeared for unknown reason. The complaint was closed as the player stopped responding.
I had a prize in megafaraon casino and lost contact with my cashier. My username is Silvina*****.. I don't know how I can collect the prize, it's from 04/10/23
Dear silvinagunther08,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with MegaFaraon Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Is it possible to forward all the evidence you have with your betting history to nikolas.b@casino.guru? I will be waiting for your reply patiently.
Best regards,
Nick
Dear silvinagunther08,
You still not describe your issue so please do otherwise we will be forced to close the complaint.
I have already described my problem... Send screenshots and comment on what happens... Casino pley fox megafaraon platform... They do not give me any solution... They must have information from the ATMs and see which one is the one that made me the user Silvina45708...
Hello silvinagunther08,
Do I understand it correctly that the money price from the bet was not paid out to your casino account? Do you have any kind of betting history to prove that the bet did happen?