The player from Malaysia felt that the gameplay at the casino was unfair, stating that they consistently lost every time they played. After two months of playing, they had only managed to withdraw RM 110. The Complaints Team stated that they could not proceed with the investigation due to the lack of response from the player, leading to the rejection of the complaint.
MD88 Casino - Player claims unfair gameplay at casino.
Amount: 5,000 RM
MD88 Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.3
MD88 Casino has a Safety Index of 1.3, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 weeks ago
Public
Public
4 weeks ago
unfair gsmeplay. Everytime u play u will lose. 2 month alrd play only RM 110 withdraw
Public
Public
3 weeks ago
Dear zuhair920827,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.
If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do.
Additionally, can you please clarify how can you have a total withdrawal on 1 screenshot but zero on the another?
Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Nick
