MaxBet Casino - Player accuses casino of game manipulation.

I was playing roulette by colour. My strategy is to double the bet whenever I lose.

After about two hours of playing, when I almost doubled my bet, oddly it reset exactly at the moment when I was placing my last bet in the 10th round. Then, the opposite colour of which I was playing popped up

Until then, from playing over 100 times, the longest losing streak had only been 8 times.

I suspect foul play when it reset because I saw a circle in the middle of the screen and the image seemed to jerk a bit.

Dear wali7,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Nick

Maxbet is a fraud and does not deserve a high security rating!.

I was cheated in a similar way in their betting shop, that's why I don't go there anymore.

I played a dozen 1st 5000 din., 3rd 5000 and double street 4000 din.

At the crucial moment on the last investment because I had no more money, the screen shakes, shuffles the numbers to 4897, 4897 and 4203 and the number 0 comes to the roulette wheel.

I have reason to doubt their honesty.

Dear wali7,

As stated above, without any relevant proof, we can't proceed in investigation of the case. Please if you have any, forward it to nikolas.b@casino.guru otherwise we will be forced to close the complaint.

Dear rumenobeli,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.