HomeComplaintsMason Slots Casino - Casino website seemed to be offline.

Mason Slots Casino - Casino website seemed to be offline.

Amount: €30

Mason Slots Casino
Safety Index:Below average
Submitted: 12 Apr 2020 | Case closed : 28 Apr 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Sweden is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
4 years ago

the website is Down or what?? i deposit money yesterday, arter thar i try to go in and play the site Dosent load is the site Down or what??

Public
Public
4 years ago

Hi,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the website and didn’t experience the same difficulties.  Since you have filed this complaint 2 days ago, please could you advise if the issue is persisting? Looking forward to hearing from you.

Best regards,

Petronela

Edited by a Casino Guru admin
Public
Public
4 years ago

Hi,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news