Lucky Legends Casino - Player's withdrawal is delayed.

I originally asked for two 2500.00 with draws to my banks. I signed up with inclave and hooku.com. I sent in all of the information and it was approved. Then when inquiring about the deposit on 10/15/2023 they said they wanted me to email them a bank statement and they would escalate payment. I waited another week. Or so and no withdrawal was made from the account. I see that many other people have had the same Kind of problem. The casino talks a lot but I believe it is a fake casino.. I started gambling on the money that was in the account realizing they are not for real. There is about 2700.00 left in the account and I'm hoping they will send this. Folks there are many casinos that lay out. I would stay clear of this one. I have all the conversation screen shots from my conversations.

Dear nickmceneaney,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you made any successful withdrawals before? Do I understand correctly that you have passed the KYC verification?

Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear nickmceneaney,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.