We have thoroughly reviewed your case, and all transactions align with your game history. You have not provided any clear evidence that these deposits were "stolen" or left uncredited to your casino account. In fact, everything indicates that the funds were successfully credited, and you even accumulated winnings from these deposits.
It is possible that the transactions appeared on your bank statement later than expected due to processing times associated with third-party payment providers such as Trustly. However, this delay does not indicate that the casino took funds from you improperly.
Additionally, despite having no obligation to do so, the casino refunded the deposits you claimed were missing at your request. Given these facts, there is no indication of wrongdoing, and there is nothing further we can do to assist you in this matter.
Due to the aforementioned reasons, this complaint will now be closed. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.
We have thoroughly reviewed your case, and all transactions align with your game history. You have not provided any clear evidence that these deposits were "stolen" or left uncredited to your casino account. In fact, everything indicates that the funds were successfully credited, and you even accumulated winnings from these deposits.
It is possible that the transactions appeared on your bank statement later than expected due to processing times associated with third-party payment providers such as Trustly. However, this delay does not indicate that the casino took funds from you improperly.
Additionally, despite having no obligation to do so, the casino refunded the deposits you claimed were missing at your request. Given these facts, there is no indication of wrongdoing, and there is nothing further we can do to assist you in this matter.
Due to the aforementioned reasons, this complaint will now be closed. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.