The player from the United Kingdom made a withdrawal request but has not received any response after emailing the casino, leading to concerns of potential scamming.
Lottomat Casino - Player’s withdrawal request is delayed.
Amount: £200
Lottomat Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case opened
Current status
Waiting for player to reply
6d 11h 14m 58s
Case summary
12 hours ago
Public
Public
13 hours ago
Made a withdrawel with no success emailed them no answer is this a scam casino site
Public
Public
12 hours ago
Dear jamieleslie9971,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.
- Could you please advise when exactly you requested this withdrawal?
- Have you made any successful withdrawals before?
Thank you in advance for your reply.
Best regards,
Kristina
jamieleslie9971 has 6d 11h 14m 58s to reply
