The player from the United Kingdom made a withdrawal request but has not received any response after emailing the casino, leading to concerns of potential scamming.
Lottomat Casino - Player’s withdrawal request is delayed.
Amount: £200
Lottomat Casino
Safety Index:Above averageSafety Index
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6.6
Lottomat Casino has a Safety Index of 6.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case opened
Current status
Waiting for player to reply
1d 19h 26m 46s
Case summary
5 days ago
Public
Public
1 week ago
Made a withdrawel with no success emailed them no answer is this a scam casino site
Public
Public
1 week ago
Dear jamieleslie9971,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.
- Could you please advise when exactly you requested this withdrawal?
- Have you made any successful withdrawals before?
Thank you in advance for your reply.
Best regards,
Kristina
Public
Public
5 days ago
Dear jamieleslie9971,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
jamieleslie9971 has 1d 19h 26m 46s to reply
