Limitless Casino - Player's deposit was not credited correctly.

I had sent them .0005 btc and they only received .00025 apparently which is not letting me get my bonus 50$ winnings until I send them .0005 (but I did). How is this happening that they are not getting the whole .0005 BTC?

Netcoins transaction hash was 5f9d2dbe87bc6ad5b03c5ec22bce15af1e1ab3940bc34700483d02f49c7fb925 on blockchair.

I don't care about the amount, it's the fact that these casinos keep telling me my deposits are short.

Please help me shed some light on this issue.

Dear ma86,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Do I understand correctly that on this screenshot is the transaction (deposit) you sent to the casino?

Could you please post here a screenshot of the deposit/cashier history? You should be able to find this in your casino account.

Additionally, if there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru (or you can post it here).

Thank you in advance for your reply.

Best regards,

Kristina

Yes that's my netcoins sending them 10$ worth. Casinomax sees i sent 10 over for example and they approve that as my 10$ btc deposit verification.

Here at limitless, they aee just throwing me curve ball after curve ball saying it's due to fees from netcoins and won't count it as a deposit until one transaction of 10$ or more is received.

Their cashier had no option to check history. They are just stealing my coins.

I'm going to send them 15 usd by btc and that should resolve, I will know tomorrow. Stay tuned ;p

Thank you for your reply, ma86. Please, keep us informed about any further developments so we can proceed with this complaint accordingly.

Dear ma86,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Can close this.

ma86, do I understand correctly that the issue has been resolved?

Dear ma86,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

It appears that this issue may have been resolved, but without confirmation from the player, we are forced to reject this complaint.

The player can reopen this complaint anytime.