HomeComplaintsLiberty Slots Casino - Player’s withdrawal has been delayed.

Liberty Slots Casino - Player’s withdrawal has been delayed.

Amount: $780.7

Liberty Slots Casino
Safety Index:Above average
Submitted: 26 Nov 2020 | Case closed : 30 Nov 2020
Case closed Our verdict

Other

REJECTED

Case summary

3 years ago

The player from the US is experiencing some problems with his funds. After requesting a withdrawal, part of the money was returned back to his account. The player lost his balance before we were able to help, therefore we were forced to reject this complaint.

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3 years ago

liber slots Tampered with my withdrawal and inserted $100.50 back into my account without permission with the intention of having me continue playing. I attempted to make the ADDITIONAL withdrawal It would not let me This DIRECTLY led to $780.70 Gone due to this wanton unfair unscrupulous business tactic.

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3 years ago

Dear Andrew,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I am not sure I understand correctly your issue. How could returning of $100 back to your account directly result in losing $780?

Please describe the situation in more details, so we can continue resolving this case accordingly. Thank you in advance.

Best regards,

Kristina

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3 years ago

$100.50 was placed out of my account by the Casino from The $780.70 meaning the house applied unfair pressure & manipulation as well as downright forced/pressed me to continue to play despite there being no rollover requirements. I want the funds returned to me and/ or a more than Generous offer for the withdrawal tampering. They (Jason) (supervisions) offered a 35% match what a joke I have screenshots. This is cruel to be tampering with my winnings. A Grand Grand Gesture from the Casino is in order.

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3 years ago

Samspade11, did you lose all the money you initially wanted to withdraw?

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3 years ago

I did luckily won that all back elsewhere.


None the less it’s the intent to entice the player to further action thus netting the house a distinct & unfair advantage.


That’s why I’m complaining.


I did not put the $100.50 there.


I made zero attempt to insert the $100.50 into my playable balance at that point in time.

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3 years ago

This would not be the first time nor casino I have seen this type of activity before I have seen $50 be "magically" put into an account that had a 1K plus withdrawal.


I found it rather entertaining until it was my own funds they were inserting and not allowing an immediate withdrawal of the $100.50

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3 years ago

Unfortunately, there is nothing we can do for you under these circumstances because you lost all of your winnings. I understand that this situation would never happen if you could withdraw your winnings in the first place, however we could try to help you only if you had some balance left.


I would recommend you contacting the casino immediately when something like this happens in the future. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.

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