HomeComplaintsLas Vegas Casino - The player's withdrawal is delayed.

Las Vegas Casino - The player's withdrawal is delayed.

Amount: €400

Las Vegas Casino
Safety Index:Low
Submitted: 17 Mar 2022 | Case closed : 06 Apr 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's withdrawal is delayed for over 2 weeks. The complaint was rejected as the player stopped responding.

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Public
2 years ago
Translation

For 2 weeks they have been keeping me out of paying my money

Automatic translation:
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2 years ago

Hello gonul2001,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Las Vegas Casino. Please allow me to ask you a few more question before we would move forward.

Is this your first ever withdrawal request in the casino? Is your account already verified? Did you use any bonus to accumulate your current balance?

Please note that we usually recommend to wait at least 14 days after finishing the verification if it's your first ever withdrawal request as the casino requires additional check to process the payment.

Looking forward to your answer.

Regards,

Nick

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2 years ago

Dear gonul2001,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

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2 years ago

The complaint will be now rejected for the above mentioned reason.

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