The player's withdrawal is delayed for over 2 weeks. The complaint was rejected as the player stopped responding.
Las Vegas Casino - The player's withdrawal is delayed.
Amount: €400
Las Vegas Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.5
Las Vegas Casino has a Safety Index of 3.5, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
For 2 weeks they have been keeping me out of paying my money
Automatic translation:
Public
Public
2 years ago
Hello gonul2001,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Las Vegas Casino. Please allow me to ask you a few more question before we would move forward.
Is this your first ever withdrawal request in the casino? Is your account already verified? Did you use any bonus to accumulate your current balance?
Please note that we usually recommend to wait at least 14 days after finishing the verification if it's your first ever withdrawal request as the casino requires additional check to process the payment.
Looking forward to your answer.
Regards,
Nick
