HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44723Opened947Not solved5592Solved12624Rejected25560
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

6d 15h 18m 48s

Disputed amount: A$20,000

MoonWin.com Casino - Player's self-exclusion request is delayed.

MoonWin.com Casino
Safety Index:High Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 15h 7m 42s

Disputed amount: 2,000 CHF

Celsius Casino - Player’s account remains open despite closure request.

Celsius Casino
Safety Index:Above average Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 14h 51m 3s

Disputed amount: $489

ExciteWin Casino - Player’s withdrawal is delayed.

ExciteWin Casino
Safety Index:Very high Submitted: 23 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 21h 50m 59s

Disputed amount: $100,000

test - Player questions the legitimacy of the casino.

test
Safety Index:Struggling casino Submitted: 23 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 21h 32m 39s

Disputed amount: A$3,500

JustCasino - Player's withdrawals are being rejected after account issues.

JustCasino
Safety Index:Above average Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 10h 8m 27s

Disputed amount: 19,140 ₮

Celsius Casino - Player’s withdrawal is confiscated.

Celsius Casino
Safety Index:Above average Submitted: 22 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 13h 23m 32s

Disputed amount: Can$2,816

Immerion Casino - Player’s withdrawals are delayed and cancelled.

Immerion Casino
Safety Index:Fresh casino Submitted: 22 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 9h 13m 35s

Disputed amount: 84,000 INR

GGBet Casino - Player's account is blocked and funds are delayed.

GGBet Casino
Safety Index:High Submitted: 22 Nov 2024
Case opened Current status

Waiting for player to reply

6d 8h 55m 42s

Disputed amount: €1,300

BetOriginal Casino - Player's account has been closed without recovery options.

BetOriginal Casino
Safety Index:Low Submitted: 22 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 9h 35m 54s

Disputed amount: ¥26,253

Livecasino.io Casino - Player's winnings have been confiscated.

Livecasino.io Casino
Safety Index:High Submitted: 22 Nov 2024
Show more complaints (+10)
Showing 1 - 10 of 44,723 complaints
1 2...4473
Go to pageof 4,473 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news