HomeComplaintsJungle Raja Casino - Player's withdrawal has been delayed.

Jungle Raja Casino - Player's withdrawal has been delayed.

Amount: 180,000 INR

Jungle Raja Casino
Safety Index:Above average
Submitted: 04 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

4d 8h 10m 15s

Case summary

3 days ago

The player from India has a pending withdrawal of 1,50,000 INR from Jungleraja Casino, which has been unresolved for almost three months. After a month of technical maintenance, the chat support is unavailable and she is unable to log in or receive any email responses regarding her issue.

Public
Public
4 days ago

Hello Team ,

I had been playing jungleraja casino since 2 years I did win couple of amount past years but in Sep 2024 I won around 1,50,000 inr withdrawal is still pending I am unable to communicate with the team there chat support vanished after a technical maintenance for a month and now I am unable to login and i had been waiting for withdrawal for almost 3 months . I had sent couple of mails and none responded yet . Could you pls help me get this solved as I am in very emergency situation.

Public
Public
3 days ago

Hello rajeshthalathoti,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Jungle Raja Casino. Please allow me to ask you a few more question before we would move forward.

  • Could you please advise since when is your account fully verified?
  • Did you accumulate your winnings with real money or did you use a bonus?
  • When was the last time you spoke to the casino and what was it about?


Looking forward to your answer.

Regards,

Nick



Due to an exceptionally high volume of complaints, we kindly ask for your patience. While we strive to publish complaints within 48 hours, follow-up responses may take up to 7 days. Assigning your complaint to a resolver might also take longer, as we’re currently managing close to 1,000 complaints.

Thank you for your understanding. Wishing you a wonderful New Year 2025!

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3 days ago
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This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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