Jungle Raja Casino - Player's not able to access the casino.

Hi Casino Guru, I just want to know that the jungleraja casino (www.jungleraja.com) is restricted in india from today? Because I failed to open this website from today. They denied access my country to open it. I have no complain about their pay out, because they paid me in part by part but not give full paid at one time. That's other issue but I think it's a Indian Casino website, but why they do it? Are indians are not allowed in their website? Please kindly ask them and give me solution.

Dear Pintu97,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. When did you notice the website wasn't available in your country? When did you register your account, please?

Could you please clarify the dispute value (23,000 INR)?

Thank you very much in advance for your reply.

Best regards,

Kristina

1. I saw this website unavailable for India 8 march2023 at 9.15pm (IST)

2. I registered here 2 months ago.

3. I request here withdrawal, in last month and they paid me by installments. Till now I will get 23000 inr, which is not paid and I saw the website unavailable. Are they runaway with my money? I will don't forgive them, fight with them until my last breath. They did cheat with us. Kindly inform me what they want/do?

Have you any information about the casino runaway or its a server issue?

Mam you call here the casino but can you say, have you any information from last few days ago about this site will closing?

Thank you for your reply, Pintu97.  It seems that the website is up and running again:

Could you please advise if you are able to access your casino account?

Dear Pintu97,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.