HomeComplaintsJungle Raja Casino - Player can't access casino website.

Jungle Raja Casino - Player can't access casino website.

Amount: 180,000 INR

Jungle Raja Casino
Safety Index:Above average
Submitted: 29 Jul 2023 | Case closed : 13 Aug 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from India is unable to access Jungle Raja casino website, creating a question about potential site issue. The complaint was closed as the player stopped responding.

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1 year ago

Hi, I am not able to access jungle raja websit, is the website down? 29/7/2023.

9.30 pm the site is not opening

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1 year ago

Hello deepakrajputengg,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Jungle Raja Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you have any remaining real money balance when the site stopped working? When was the last time you spoke to the casino and what was it about, did they give you any kind of explanation?

Looking forward to your answer.

Regards,

Nick

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1 year ago

Dear deepakrajputengg,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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