The player's withdrawal is delayed for less than 2 weeks. The complaint was resolved as the player received his money.
Juju.bet Casino - The player's withdrawal is delayed.
Amount: €2,000
Juju.bet Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.3
Juju.bet Casino has a Safety Index of 4.3, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Yes, hello again, I won in Juju.bet, only with the payout there was a huge problem (22:55:27 18-10-2022
-€2,000.00
pending
PayCrypto's Bitcoin
debit)
Since then I've waited and I've waited, writing several times with those who then told me about too many transactions, etc. I think they want to make fun of me there. What can you do there now? Best regards Andreas Kruse
Automatic translation:
Public
Public
2 years ago
Hello Andypump,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Juju.bet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Public
Public
2 years ago
Translation
Yes hi, so I've been verified since 10/21/2022 and I've played with the welcome bonus. Pretty much towards the end of the wager I won 3k in Fruit Party. Have then tried bissl and then paid. They also sent me a payment promise. Now you comfort me day after day. Best regards Andy
Automatic translation:
