HomeComplaintsJonny Jackpot Casino - The casino website is not loading properly.

Jonny Jackpot Casino - The casino website is not loading properly.

Amount: A$40

Jonny Jackpot Casino
Safety Index:Below average
Submitted: 13 Aug 2020 | Resolved : 17 Aug 2020
Resolved Our verdict

Case closed

RESOLVED

Case summary

4 years ago

The player from Australia is inquiring about website accessibility. The website started working, therefore we closed the complaint.

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4 years ago

deposited money & went to play & it just says loading all the time.ive been trying for ages & I still have money in the account but can’t get into it at all

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4 years ago

Dear Lesley,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint yesterday, could you please advise if the issue is persisting?

Looking forward to hearing from you.

Best regards,

Kristína

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4 years ago

All good now it finally loaded thank you

Edited
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4 years ago

As the issue has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thanks for cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

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