HomeComplaintsJohnny Kash Casino - The casino website is not working properly.

Johnny Kash Casino - The casino website is not working properly.

Amount: A$95.3

Johnny Kash Casino
Safety Index:Very low
Submitted: 12 Aug 2020 | Case closed : 27 Aug 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Australia is inquiring about the website not loading properly. We rejected the complaint because the player didn't respond to our messages and questions.

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3 years ago

site won't load wont let me withdraw my money play games or anything, trying to withdraw $95 and it won't let me or work

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3 years ago

Dear Peter,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint few hours ago, could you please advise if the issue is persisting?

Looking forward to hearing from you.

Best regards,

Kristina

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3 years ago

Dear Peter,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

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3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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