The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
I can't log into my account after depositing $30.00.
I have emailed them and I can't do anything else
I can't log into my account after depositing $30.00.
I have emailed them and I can't do anything else
Dear Charity,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint 2 days ago, could you please advise if the issue is persisting?
Looking forward to hearing from you.
Best regards,
Kristina
Dear Charity,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint 2 days ago, could you please advise if the issue is persisting?
Looking forward to hearing from you.
Best regards,
Kristina
Dear Charity,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Dear Charity,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
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