HomeComplaintsJohnny Kash Casino - The casino website is not loading properly.

Johnny Kash Casino - The casino website is not loading properly.

Amount: A$25

Johnny Kash Casino
Submitted: 11 Jul 2020 | Closed : 27 Jul 2020
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public

Once logged in i cant open any games i dont know if its frezzing or what but its annoying. Can you help

Public
Public

Dear Leyton,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint 2 days ago, could you please advise if the issue is persisting? Possibly, you could try to clear cookies.

Have you tried contacting the casino regarding this issue? Could you be so kind and forward any relevant communication between you and the casino to kristina.s@casino.guru?

Looking forward to hearing from you.

Best regards,

Kristina

Public
Public

Dear Leyton,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public

This response was removed by Guru Admin

Public
Public

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news