The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
Once logged in i cant open any games i dont know if its frezzing or what but its annoying. Can you help
Dear Leyton,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint 2 days ago, could you please advise if the issue is persisting? Possibly, you could try to clear cookies.
Have you tried contacting the casino regarding this issue? Could you be so kind and forward any relevant communication between you and the casino to kristina.s@casino.guru?
Looking forward to hearing from you.
Best regards,
Kristina