The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
I can only log in and log oit after depositing cannot play games or access xhat cleared cache cookies browser tried alternatice devices all result in same issue
Dear Kristy,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties, however I didn’t make any deposit. Since you have filed this complaint almost 24 hours ago, could you please advise if the issue is persisting?
Have you tried contacting the casino regarding this issue? Could you be so kind and forward any relevant communication between you and the casino to kristina.s@casino.guru?
Looking forward to hearing from you.
Best regards,
Kristina