HomeComplaintsJohnny Kash Casino - Casino website doesn’t load properly.

Johnny Kash Casino - Casino website doesn’t load properly.

Amount: A$80

Johnny Kash Casino
Safety Index:Very low
Submitted: 01 Aug 2020 | Case closed : 18 Aug 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our message.

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Public
4 years ago

Loading problem.

I have just signed up to the casino, played for 5min and now it just says loading ...

I have tried on my phone and PC and no change.


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Public
4 years ago

Dear Bianca,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint 2 days ago, could you please advise if the issue is persisting? Have you tried to communicate this issue with the casino?

However, I have to say that we have received more similar complaints over the last few weeks.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Nick

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Public
4 years ago

We haven't received any news from the player. I'm now extending the timer by 7 days. Please note, that if you fail to answer us we will be forced to reject your complaint.

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4 years ago

We rejected the complaint because the player didn't respond to our message.

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