The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our message.
Loading problem.
I have just signed up to the casino, played for 5min and now it just says loading ...
I have tried on my phone and PC and no change.
Dear Bianca,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint 2 days ago, could you please advise if the issue is persisting? Have you tried to communicate this issue with the casino?
However, I have to say that we have received more similar complaints over the last few weeks.
Looking forward to hearing from you. Thank you in advance.
Best regards,
Nick