The player's withdrawal is delayed for over 10 days. The complaint was resolved as the player received his money.
I have registracion in this casino for 1 year and everytime I must wait some days for withdraws, but this time I wait over 10 days... I put withdraw request by Neteller on 12.01.2022 and they still not send my money... I am verified and I have many withdraws before this
Hello LinkinPark,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with iviCasino. Allow me to ask you a few more question before we would move forward.
Did you use any new payment method which may cause this delay? Did you use any bonus to accumulate your current balance? Did you contact the casino with this issue? If yes, what did they respond? Are you still able to get in touch with them?
Please also forward any relevant screenshot or communication between you and the casino to nikolas.b@casino.guru.
Regards,
Nick
Dear LinkinPark,
Why don't you create a withdrawal request with the entire amount?
Best Regards,
IVICasino.
Dear LinkinPark,
Please do as the casino advises and let us know the outcome as soon as possible.
Is there any update with the withdrawal? Is it still processing or approved already?