The player's unable to withdraw as his deposit method is not available as a withdrawal method. The complaint was rejected as the player stopped responding.
They do not want to pay the money won on the card from which the last deposit was made.
Hello Андрій,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue.
Please allow me to ask you a few more question before we would move forward.
Could you please send a link to which exact casino are you referring to? How long have you been playing in the casino? Did the casino offer you any other withdrawal method?
Please note that it is usually not possible to withdraw with a debit card which you used to deposit. I would recommend to use a different method to receive your money as soon as possible.
Looking forward to your answer and I hope we will be able to help you out.
Regards,
Nick
Casino joker. They offer payouts to cards that I blocked a long time ago.
Hello Андрій,
Did the casino offer you and other payment method to withdraw your winnings? How long has been the issue ongoing?
Hello Андрій,
How long is this issue ongoing? Did you ask the casino if you could withdraw your money to a different payment method?