Iron Joker Casino - Player’s complaining about the welcome bonus.

From the welcome package, only bonus spins are played, gives up to one hundred (100) hryvnias, so that it is like playing back a little, after a bonus up to one hundred hryvnias, all the games start terribly dull and won't start, so that they get nervous and squander the whole bonus in one game, which kind of gave ! When replenishing such glitches, I did not see any games that they play. All on LOKHER WIN I HER WAM POBED ZDES

Dear Evgen,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have also looked into the casino’s welcome bonus(https://joker.win/en/promo/new_bonuses-20200507)

The welcome bonus claims you will receive 21 Free spins every day for 7 days, but each day it will be for a different slot game. As the casino clearly shares this information with all player, there isn’t much we can do for you in this case. Is there anything else we can help you with?

Best regards,

Nick

Dear Evgen,

We are extending the timer by 7 days. Please, be aware that in case you fail answer us in the given time frame, we will reject your complaint.

We are now rejecting this complaint because the player has failed to reply to us.