HotSlots Casino - Player’s withdrawals have been delayed.

I have seen that the same thing as me has happened to a player from Poland before. It happens that when making money withdrawals, both by bank transfer and virtual wallets, this casino cancels the money withdrawal citing technical problems. However, it is evident that they want people to get bored and gamble and lose everything. your money.

I have tried to withdraw 3 times with 3 different withdrawal methods, bitcoins, bank transfer and astropaycard and there is no way for this casino to withdraw money successfully.

Dear schamyto,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Have you made any successful withdrawals before? 
• Could you please confirm that you have passed the KYC verification?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear schamyto,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.