Denys from Ukraine has a problem with verification. His verification takes too long. We rejected this complaint because the casino failed to reply to our messages and we marked the same complaint from this player as 'unresolved' in the past.
Good afternoon, I am addressing you a second time.
The last time you couldn’t contact smayto, and you closed my complaint, after they deleted the game, there was no way to communicate with the operators, after that the SMS arrived, and I re-logged in and here ..... Games have communication operators, but again they repeat the same thing.
m
Dear Denys,
We already closed this case once as unresolved. However, we can give it one more chance to get resolved and help both involved parties to reach to a satisfactory conclusion. Has any new information come up that would help us solve the issue?
Best regards,
Juliia