The player from the UK is complaining about incorrectly settled bet.
Harry's Casino - Player experienced a technical glitch.
Amount: £520
Harry's Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.0
Harry's Casino has a Safety Index of 2, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Wrong greyhound result was given, Settled my bet as a losser, The result was ammended 15 mins later, in papers and all betting shops,
The 2 X £40 bets of mine WON not LOST, 4TH AUGUST swindon 11.58
I told them 100 times to ammend my bet and they refused, they closed me down
Public
Public
3 years ago
Dear WILLIAM,
After reading your complaint we’ve realized that this complaint is sports betting/racing related, but please correct me if I am wrong. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue. Please, do not hesitate to let me know if there is anything else I could help you with.
Thank you very much for your understanding.
Best regards,
Kristina
Public
Public
3 years ago
ok it is a casino firm. They just didnt correct their mistake, but no problem if you cant work on this one
Public
Public
3 years ago
Unfortunately, after gathering all the information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.
