Grand Theft Casino - The player struggles to withdraw his money.

The problem is that Mifinity dont verfiy my account for 5 Days and dont answer any of my mails. So i was wondering then i saw that many people have the same problem with Mifinity ok? There are many people with the same issue.

I asked the casino if they could withdrawl to my normal bank account with all Informations needet but they cant.... i dont know what i can do Mifinity is everywhere rated with a 1.5 of 5 i didnt know that they are so bad if i know i would take another Despoit Method.... its really crazy i play for 6 Years never had that problems please can you help me somehow.... i have a feeling i will never see my money ..... my Casino acc is verfiyed only the Mifinity is the problem...

Hello Hrvat1992,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Grand Theft Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account verified? How is it possible that there is no other payment method you could use? When was the last time you spoke to the casino and what was it about?

Please note that all payment provider related issues are not related to the casino so it's something that have to handle the player with the provider directly as we deal only with casino complaint.

Looking forward to your answer.

Regards,

Nick

Dear Hrvat1992,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.