HomeComplaintsGamb Casino - The player's withdrawal got canceled.

Gamb Casino - The player's withdrawal got canceled.

Amount: 2,800 CHF

Gamb Casino
Safety Index:Fresh casino
Submitted: 08 Feb 2023 | Resolved : 13 Feb 2023
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player's withdrawal got canceled for unknown reason. The complaint was resolved as the player received his money.

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1 year ago

Waiting for my last withdrawl. Got canceld without Information and now page is done. No Chance to get in touch with them

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1 year ago

Hello koenigfe,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Gamb Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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1 year ago
Translation

Hello

I have made several deposits and withdrawals. That worked great. It was real money and we were already paid something. The last withdrawal request was deleted this morning after 24 hours without any information. At around 11am I texted the live chat and they told me to re-apply for the withdrawal which I did. I can no longer access the website.

Automatic translation:
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1 year ago
Translation

Money has been transferred. Therefore all good.

Automatic translation:
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1 year ago

Thank you koenigfe for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

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