The player's experiencing an unspecified issue with Galactic Wins Casino. The complaint was resolved as the player received his refund.
This casino is the worst I have ever been to. They deceive you anyway. Don't accept any bonuses from them because they never pay you. I've been trying to get a refund for 5 days. Very weak indeed. If you want a lot of headache enter this Galaxy win. Terrible horrible casino.
Esse cassino é o pior que já entrei. Eles te enganam de todo jeito. Não aceite nada de bônus deles pq eles nunca te pagam. Fazem 5 dias que estou tentando um reembolso. Muito fraco mesmo. Se você quiser muita dor de cabeça entre nesse Galaxy win. Terrivel cassino horrível.
Dear raquel33,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Galactic Wins Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Dear raquel33,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Galactic Wins Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
They don't pay the person. They do everything not to pay. They invent a thousand stories. I asked for a refund, it's been 6 days since they roll up. This platform is pure scam. The worst I've ever been in. I just had a headache.
Eles não pagam a pessoa. Fazem de tudo pra não pagar . Inventam mil histórias . Pedi um reembolso está com 6 dias que eles enrolam. Essa plataforma é puro golpe. A pior que já entrei . Só tive dor de cabeça.
Dear raquel33,
Your case is still totally unclear - did you request for a withdrawal? Did you request for a refund - if yes, why did you request for a refund? Is your account verified?
Please describe the issue as detailed as possible as we can't move forward based on the current provided facts.
Dear raquel33,
Your case is still totally unclear - did you request for a withdrawal? Did you request for a refund - if yes, why did you request for a refund? Is your account verified?
Please describe the issue as detailed as possible as we can't move forward based on the current provided facts.
Dear raquel33,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Casino.Guru
Dear raquel33,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Casino.Guru
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