The player from India had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout had not been received yet. The Complaints Team had reached out multiple times to gather updates and extend the investigation period, but the player did not respond to these inquiries. As a result, the complaint was rejected due to the lack of communication from the player.
Fun88 Casino IN - Player’s winnings haven’t been received yet.
Amount: 9,000 INR
Fun88 Casino IN
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
6 days ago
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1 month ago
User Sudhadevi00 withdrawals of 4800 and 3572 have not been credited yet. Though the withdrawal is showing success, it has not been received.
Fun88 provides the worst customer support services in India.
I would advise against playing on this site as it is a real fraud. When asking for withdrawal payment UTR, they don't understand what it is - a totally dumb and headless chicken. Using from four years but it is not reliable anymore
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1 month ago
Dear proach559,
Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.
If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.
Best regards,
Complaints Resolution Center
PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.
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2 weeks ago
Dear proach559,
I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.
