Freedom Casino - Player requests closure of account but lacks response.

They aren't responding in live support. I want them to close my account, but they're not responding.

Hello kschetl,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Freedom Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise when did you register into the casino? Did you try to contact the casino by e-mail support? What is the exact reason you want to block your account? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear kschetl,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.