HomeComplaintsFreebet Casino - Player is unable to withdraw funds.

Freebet Casino - Player is unable to withdraw funds.

Amount: £900

Freebet Casino
Safety Index:Above average
Submitted: 30 Sep 2023 | Case closed : 16 Oct 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from the United Kingdom has an issue with a casino, stating there is no option available to withdraw their funds. The complaint was rejected as the player stopped responding.

Public
Public
1 year ago

There’s no even an option to withdraw my money,don’t use this ste

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1 year ago

Dear n71468162,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Freebet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Public
Public
1 year ago

Dear n71468162,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Public
1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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