FQ8 Casino - The player's winnings were voided.

Like the one who posted and got scammed

chngkianhuikenneth

My cases same i deposit $555

No bonus claims

Requested withdraw was told the bet list

Wasnt update. Till the same day noon they uses the ip excuses rejected my withdraw and return my base deposit

My cases is on 2022 April 16

Dear ahjian0723,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with FQ8 Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Was your account blocked purely based on IP? Your girlfriend's account got blocked too? Did you both claim any similar bonuses or used the same method to deposit? I will be waiting for your reply patiently.

Best regards,

Nick

Nope, no bonus was claimed we are not same household and different phones.

Not using same network as well and most important they all know. My gf and i

Deposit without bonus purely Play

Yep forget to mention.

They did return the deposit $555 to me and my winning $1470 nope

Hello ahjian0723,

Please forward any additional evidence or communication between you and the casino to nikolas.b@casino.guru.

Hello ahjian0723,

We have no access to your player account as we are not the casino. Please forward the important conversations only to nikolas.b@casino.guru.

Dear ahjian0723,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.