Self-exclusion from all online casinos! (page 5)

I need help. How can I self exclude from all online casinos worldwide?

I'm sorry to say that, but there has never been such an option. Let me split those for you:

1) national exclusion through your local authority

2) operator level:

Basically, you have to investigate each casino's terms to find out how to execute such a request.

Some casinos allow you to self-exclude within the whole group but you have to find that in the rules or let it be confirmed by the support.

3) apps and tools and self-help

depends on each licensing authority, and it is not very common.

I suggest you inspect this initiative and associated beta tool:

https://casino.guru/global-self-exclusion-initiative/assistance-tool

You'll find more tips there.

It takes time and discipline, so do not push yourself and take it step by step. If you find yourself in dire need, just ask someone close to change your passwords or email passwords. Activate parental controls on your devices, and do whatever you can to stay away.

In case of need, do not hesitate to locate a help center:

https://casino.guru/responsible-gambling-guide/problem-gambling-help-centers

Can you try any of those?

There isn’t one global ban, but you can combine tools. Use your country’s self-exclusion program, ask casinos for permanent exclusion, and install blocking software like Gamban or BetBlocker. Many banks also let you block gambling transactions.

"I had permanently self-excluded myself from Tap-Tap/Bet188 while it was regulated by GSC. However, when the site switched to Anjouan Gaming's jurisdiction, they allowed me to access my account again. This led to a relapse into my gambling addiction, causing me significant financial and emotional harm. I lost approximately €100,200. Is there a solution?"

Be sure that our complaint team will investigate this situation thoroughly within your complaint and hopefully find a solution to it soon.

Please cooperate fully and reply to some additional questions whenever possible. 🙏

Your advice is very helpful, thank you."

Unfortunately, my complaint has been closed on Casino Guru. I am currently requesting a reopening. I have attached a lot of evidence regarding the violation of permanent self-exclusion, including new proof. Can the complaint be reopened?"

I am really sorry that you were unable to provide the needed proof.

It was explained by your complaint resolver:

"Dear player, unfortunately, we cannot continue investigating this case without receiving a copy of your self-exclusion request or any other supporting evidence showing that such a request was submitted to the casino. Since this information is essential to verify your claim, and it has not been provided despite multiple reminders, we cannot proceed further."

So, only if you can provide those will your complaint be reopened, actually.

I have submitted new evidence, will it be reviewed?

Hey Rey01,

Be aware that Casino Guru doesn’t consider evidence of a request for self exclusion enough. Even if you have proof through chat or email. You have to prove you contacted the casino multiple times after that if they didn’t close it right away. It’s their way to help protect their friends.

​"I have attached new evidence, will my case be reopened?

"I want the 188bet to be invited to a forum regarding the violations they have committed, as I have attached new evidence. Can this be done?"

In the conversation, 188bet could not explain why my permanent self-exclusion had ended. How is it possible for a permanent self-exclusion to end?"

Unfortunately, only my colleagues from the complaint team can answer your question if the case will be reopened, not us here on the forum. You will surely be notified about the decision.

Our complaint team always investigates everything in detail and tries to find a solution to every case when possible.

The self-exclusion tool is not working; it says the page does not exist.

I'm sorry, but you haven't mentioned at which casino you experience this issue.

It doesn't work because the link is broken.

Hello, it is not broken; it does not exist at present. You read and responded to a post older than two years, so the landing page has been closed.

May I know what you seek? Perhaps we can help you. Are you, by any chance, trying to self-exclude from all casinos, as the thread name suggests?

Hi, yes, indeed, I have self-exclusion in my country (which is the only one that works well), I am looking for a way to do it in the rest of the world, in order to avoid the relapses that hurt me so much.

Greetings and thank you.

Hello, that truly a very noble effort, and I'm sorry I have to say that there is no instant tool to self-exclude once and fr all. 🙁

A bit of theory, if you don't mind :

There are currently two basic levels of self-exclusion

1) Single-operator level: Typically, when self-excluding in an online casino, the self-exclusion does not extend to other operators. This creates a problem: self-excluded players can freely access and play at other casino websites, bringing the overall effectiveness of such self-exclusion schemes into question. The Global Self-Exclusion System (GSES) was created to offer a solution that eliminates this problem.

(2) Nationwide/license-wide level: Some countries and online gambling regulators, such as the UK, Sweden, or the Netherlands, operate wider self-exclusion schemes, which require their licensees (operators) to be part of nationwide (license-wide) self-exclusion schemes. These allow players to self-exclude from all casinos licensed in a specific country or by a specific regulator at once, creating a better level of protection. - you achieved this. 👍👏)

Hence, you may find this assistance tool handy in tracking your progress with self-exclusion in offshore casinos: https://casino.guru/global-self-exclusion-initiative/assistance-tool/casino-selection 👈

Sadly, you have to take it operator by operator. Eventually some licensing authorities have some sort of more global SE, so please browse this list too: https://casino.guru/licensing-authorities

I hope I did not throw far too much information on you; my aim is to help you with the best start.