ForumResponsible GamblingReopen blocked account

Reopen blocked account

1 year ago by Jojo86
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4496 views 7 replies |
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1 year ago

Ok. I blocked my account permanent on a casino and after a couple of months I simply opened it up again in the chat even if it was permanent closed. Of course I lost a LOT. Have I any chances to get my deposits from after reopening back?

Jojo86
1 year ago

Hello,

can't answer without further details and preferably screenshots showing how exactly your account was closed.

I would expect that a permanet closure means closed for good. 🤔

You can also submit a complaint right now, so we can consider all aspects and provide support.

Read about the details here, and decide whether you feel like it.


1 year ago

It was Ibet and all I can say is that permanent blocked is not permanent blocked there. It means 7 days if you ask their support and yes they can go South.

Jojo86
1 year ago

Hello,

so the way it sounds to me, the casino originally confirmed that your account is permanently blocked, right?

Anyway, did you state any reason why the account needed to be closed? I feel that all are important details, so let me know.

1 year ago

What casino are you talking about?

Leonmed
1 year ago

Hello again.

I think you should start using the REPLY BUTTON - the sooner the better.

The person you're asking now is not aware of your post, so the chances you'll get an answer are pretty low.


Leonmed
1 year ago

I'm quite sure he was talking about iBet.com https://casino.guru/ibet-com-casino-review

Jojo86
1 year ago

I believe that I am in good control of myself in terms of gambling at the moment, but I have faced an easier situation like you have decribed. I contacted support and asked to close my account forever, thay asked me for the reason and said that the account can be reopened later because it is not gambling problem. If you want to save the money for future i highly recomment to ask for closure over the platform or tell them that you have issues with gambling.

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