iBet.com Casino Review

The player from India had reported a problem with his first deposit of 1,000 INR not being credited to his casino account. Despite reaching out to the casino, he hadn't received a satisfactory response. His friends, who also deposited money into the casino, had faced similar issues. We had advised the player to contact his payment provider for an investigation and extended the timeline for resolution by 21 days. The case was initially rejected due to the player's lack of response, but was later reopened when the player confirmed that his deposit had been credited after two weeks. The issue was resolved then.

The player from Chile had been trying to withdraw their winnings for a week, despite having a verified account. Customer service kept extending the waiting period each time the player contacted them. We advised the player to wait at least 14 days after requesting their withdrawal before submitting a complaint, as it was usual for withdrawals to take some time to get fully processed. We extended the timer for response by 7 days, however, the player failed to respond to our messages and questions. As a result, we were unable to investigate further and had to reject the complaint.

The player from Norway unsuccessfully attempted to deposit 1300 NOK via bank transfer. After multiple interactions with support, it was stated the deposit was rejected by the player's bank. We later received confirmation from the player the issue was resolved.

A player from Brazil faces issues with his winnings at iBet.com Casino. After several deposits and losses, he won twice, building a balance of R$1,984.50. Having his account verified, he withdrew his winnings which were then approved. But later, he found his account balance was negative and his winnings cancelled with no direct communication from the casino. We rejected this complaint as it was sports betting related.

The player from Chile has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was closed because the player submitted 2 complaints about the same issue.

The player from Chile has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Chile has been experiencing difficulties withdrawing his funds. Subsequently, all the funds were played and lost. We rejected this complaint as the funds have been played before we could intervene.