3 weeks ago
0
Tricky one - I think most FOS cases are due to banks not raising them whereas they seem willing to raise under goods not received. Not sure I have seen many FOS cases where they were raised but then the merchant contested them, I am sure there will be some eventually.
This is what it's showing on my recipt I thought it was destream but I have had no response from them Description: DESTREAM | DSTRLTD | ZapDigitalGoods | ZPDG
They rejected the 1st one on the complaint I got the same reply today for the same one despite chasing about the 2nd complaint for the other 4 they missed so its a joke ! they are also now saying I had said someone under 18 had been using my card which is nonsense I never said that !
There seems to be no set rule just your luck on how sympathetic the bank is towards you some seem to be brutal
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Currently, you are browsing the responsible gambling section of our website, which contains information related to problem gambling and responsible gambling practices. You clicked a link that leads outside of this section.
If you feel like you struggle to keep your gambling habits under control, we strongly recommend staying in the responsible gambling section and seeking help.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.