Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 367)
Just had a response from basswin within 13 minutes from initial email, I sent them a screen grab of my transactions and started mccs etc and they've said they're referrer it for a refund... its a good day guys.
Also shout out to the person who found the curaco legislation on mccs LEGEND!!!
Can I have a copy of your text please
Hi guys I have set up the new email account for everyone who wants to move forward with the complaint against Santeda bv international .
I would like someone to help me though plz as I think we are going to get alot of people on board .Is anyone up for the challenge?🫠
The email.is :
Santedatimetoact@yahoo.com
All information will be private and confidential that you send and will not be shared with any other members participating. Only myself and whoever is willing to help will have access to the email address only for sorting out collections of data and helping getting it in order to present to the relevant bodies CGB.
Anyone who wants to participate
This is what's needed
Name of casino ,user name amount owed /requested back response from casino wether it was excepted or denied
So basically if you have joined multiple santeda casinos I need each one
Oh and also your location
It may take a while but the more people we get better out chances
Let's do this 💪
Update?
Was the refund request successful? I had these in the past and they referred it for refund to the "relevant department" and had asked for copies of ID and the bank card.. 2 days later was told it was refused and they wouldn't budge
The bank does not but Visa has terms specifically for a chargeback 12.7 for using invalid data/MCC these are bypassing gambling blocks and gambling laws, many of us are getting the chargeback raised and approved some are not and the banks as per Visa terms should be charging back. The fact is these casinos operate without a licence illegally in the UK your notes are incorrect you maybe correct for Germany but here in the UK what you are saying is wrong.
Have you spoke to any legally qualified people in the UK? Myself and cryptoG (see previous notes have) the Gambling act is there to protect the consumer, the banks although not directly liable for the money do have a duty of care to process a valid chargeback, see notes on 12.7 visa and from others say Mastercard also do incorrect MCC. I would imagine you are either someone who is bored and wants to give bad advice or works for a casino/bank.
Just to add if you read the thread, many of us do not want the money back from the actual bank we just want them to follow visa/Mastercard chargeback rules and chargeback so the casinos refund. FOS on chargebacks state if there is a good reason and chargeback will succeed i.e merchants bypassing a law or gambling block then they would expect the bank to at least initiate chargeback.
I don't work for a casino or a bank. I look at the issue from a variety of different angles. It's always someone else's fault, but you yourself are 100% perfect.
Many people act as if they have been cheated, as if their money had been literally taken out of their pockets. This is not the case. You paid voluntarily and received something in return (credit). Everything else is civil law.
Many also mention that they are excluded from Gamstop? So why would you register at another casino and deposit money? Shouldn't you be suspicious and ask yourself why you can register here now? Point 12.7 is all well and good, this would mean that you can gamble from Great Britain without worry, €1000 today, €3000 the day after tomorrow, if I don't win anything, then I'll book it back.
Which consumer protection law protects you? Someone must have issued it and represented your interests. Who does this? Please tell me the name of this authority.
You can be happy that you will not face any consequences from the police or public prosecutor's office. In Germany, criminal charges have been filed by the police for a few months now, accusing you of money laundering and participating in illegal gambling. Keep this in mind as you take your next steps. There may well be a law in your area that prohibits participation in illegal gambling, then it's your turn and the money you lose will be the least of your problems.
And I am someone who, just like you, has gambled away his money in illegal casinos and has only seen a fraction of it again. At some point you always run headlong into a wall and start over again, clinging to every straw and seeing that as the solution.
What I am trying to say is that if the casino, bank or payment service provider says no and does not send you a refund, then further measures will not be successful.
Someone’s very positive lmao
Some people may just be in a phase of sorting themselves out or taking the first step, but the first step must not be the retrieval of the money, but their own recovery, otherwise the money will go back where it came from, believe me.
A question for those who have not received any money back from the bank or the casino:
Has anything happened since then? Have you gotten a cent back several months later?
I don't think you understand the point we are all trying to make! We've all admitted we have gambling problems and there isn't the protection for us. We work hard trying to get past our problems and are all mentally drained from trying to do so. What these companies are doing is illegal , they are using different merchant codes which allow us to be able to gamble which is bypassing the banks systems. If they followed the correct MCC code , none of us would be here, it really is as simple as that. If you're going to run a company you need to follow the same law as everyone else. They are bypassing this and not having to pay extra taxes or use the correct licenses! If they followed the simple laws, we wouldn't all be wanting our money back as we wouldn't have been able to deposit. They prey on vulnerable people like myself to steal our money. They are rats and what they are doing is not moral whatsover
In the UK the responsibility lies with the casino the player cannot be acting illegally by accessing it. I suggest you don’t comment on UK matters as you do not understand our laws, have you seen me make outlandish statements about other countries laws?
It is illegal for non licensed casinos to operate without a licence, Gambling Act, it is illegal for a company to take a gambling payment from a credit card, Gambling Act. They use codes to bypass this therefore illegal, does some responsibility fall on the player yes absolutely so, the difference is if we are on Gamstop or these casinos were not acting illegally then we would be stopped and couldn’t physically deposit.
It’s not about losing money to them it’s about not being able to withdraw the winnings.
I signed up to jokabet deposited over £1k got my balance to 4k tried to withdraw it they rejected it twice then blocked my account as Uk players are "restricted from depositing and playing at or casino" only after trying to withdraw. They didn’t give a fuck about me depositing though
If you take the time to read and I am not going to mention him as he doesn’t want referencing but the FOS settled in his favour.
Clearly you are on here to defend casinos, literally no one on here has said I want to defraud the bank or casino, you can also see clearly how antagonistic you are being on victim blaming people. Some of us are in much better places than others with little amounts lost/recovering better, however bear in mind some have noted they felt suicidal so you coming on making up statements on UK law and generally not being supportive is not welcome.
Right peeps i need some help Lloyds bank are point blank refusing to even look at the transactions Mcc miscodings I have loads of skinsonly, gamingstore and nicheworkout. I have gambling blocks on my account .told them about new laws that came in in oct but they won't even acknowledge that the casino was using a derelict building as address unlicensed ect gave all information from GCB visa 12.5 you name it i have given it .But no basically sent me a banner with information on the samritans and mental health because they are putting me under so much stress I had a panic attack .My head is lifting off me I have spent 6 days trying to sort this out via chat and it's getting to the point now I have had enough
Any advice would be great 👍
I've said it several times before, I'm not defending anyone. You have to think outside the box and question yourself.
The term fraud is not appropriate here, you paid voluntarily without anyone putting a gun to your head. The way I see it is that you can gamble in Great Britain without risk, and you are looking for someone else to blame for your misconduct. Bank, VISA or Mastercard.
However, you avoid my questions and I have never received an answer from you.
Question 1:
Why do you register at a casino and find out you can deposit and play when you are actually banned everywhere? (Gambling addiction does not count as an answer)
Question 2:
Which law protects you?
Question 3:
Which authority protects you? If there is a law that protects you, then there must be a protector for it? Where is the protector?
Question 4:
Has the Protector (without the Ombudsman) ever helped anyone?
I assume not! Because you have all been abandoned by your government and are left to fend for yourselves!
Mention the casino wouldn’t let you withdraw your winnings and closed your account. Worked for me
Q1 - Addiction that is a valid answer
Q2 - Gambling Act
Q3 - UK government
Q4 - Yes search on here you will see a few cases referenced.
I won’t be responding to you again as you clearly don’t need help on chargebacks or bank complaints.
