I made a withdrawal from Saturday to Sunday at 4 am approximately 380.00 deducting 18.00 fee on the TIGRE777 platform, this amount has not been credited to my account until now and I activated support and they told me that the withdrawal was successful, however, he had already made withdrawals before and they fell quickly.
So I sent the statement to support and asked for a receipt they didn't send it to me. What do I do now???? 
Hello,
sadly it seems that we have not yet come across this platform. Can you paste a link to the associated casino, please?
If this is a standard online casino - not any sort of agent, we allow casinos 14 full days to verify your profile and send the winnings - if all terms have been met.
May I know whether your account has been fully verified, please? Let me know, please.
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