Wot nv casinos (page 2)

Hello there,

this is from Anton1318 and it was meant for you:

Hi stonedTwat

i am not breaching license rules of the casinos.First of all my total losses in gambling half million dollars. But I have received the refunds only 20000$. If you check my complaints half of them removing deposits limits or reopen my account automatically without my concern.

I always follow the rules, because I studied about gambling if you close your account in one casino of the group be addiction you are entitled to receive the refunds according to self exclusion. About gamdom casino you mentioned check you are country is allowed or not?

you can contact me this email address

josephraj1980@hotmail.com

I would like to report and at the same time make a complaint, nv5.casino/de is an absolute fraud, I deposited 90€ and got nothing, no free spins, nothing, then I had a brief moment where the game wanted to pay out something and suddenly an error message came up and I was thrown out of the game, 8 times in a row. I'm so fed up with these stupid fraudsters

I believe that the best way to get this solved is to write to the support of the casino regarding the error messages.

Have you done that? Were they able to fix the issue?

Hello

I searched for GDFPLAY casino but couldn't find anything, except on Trustpilot. This GDFPLAY casino also belongs to Wot NV. Can you tell me anything about this casino? Is there a discussion thread here? On Trustpilot, someone wrote that they had to deposit again before they could withdraw. I also requested a withdrawal there and now I have a very uneasy feeling about it. I don't know if this casino is listed here, because I can't see it since I'm from Germany. Does anyone have any experience with this casino?

https://gd4p23.com/de

Based on what I have seen, it looks like this casino is not yet in our database. I will pass it on to our data team so they can review it, and hopefully we will have it added as soon as possible.

I can see that you currently have a pending withdrawal. My first question would be: how long have you been waiting for it?

I would also like to know more about what you mentioned regarding Trustpilot. You said that other people had written about this casino and claimed they were asked to make another deposit before they could withdraw their money.

Do you know exactly what they wrote? For example, how much were they asked to deposit? Was there any explanation for it, and do you know how those cases eventually ended?

Hello, I requested a withdrawal on July 17th and uploaded my documents immediately. I asked in the chat how long the document verification would take. They simply replied that I only needed to upload them after being prompted. The next day, I received an email asking me to upload more documents and not to request another withdrawal until the verification was complete, which I did. They then canceled my withdrawal. I went back to the live chat because I hadn't received a response to my emails. It takes a while to get through to a person. I asked why my emails weren't being answered, and the person just sent me their email address and then disappeared. But it was a different email address than the one they list on their website. It's all a bit strange. That's why I'm on Trustpilot. I'm attaching a screenshot of this review. The website is called GDFPlay, but at the very bottom of their page it says Good Day 4 Play? On July 18th, I uploaded the remaining documents, but not a single one has been verified to this day. It should take 24-72 hours. My balance is €800, and it's showing up as credit again. I won't play any further until I can request another withdrawal. I have a very bad feeling about this. I don't know if it's the same casino that's already listed here as Good Day 4 Play?

I believe this casino is fake. They ignore all my emails, the live chat consists only of AI, and my withdrawal was canceled again.

Thanks for your reply. Yes, the casino looks exactly like the one we already have listed on our website. I checked it using the link you provided and also compared the details, and I can confirm that it matches. So, in the end, we do already have this casino in our database.

You are currently going through the verification process, which is obviously important for both the casino and the player. The most important thing is for you to pass the verification successfully, although I probably don't need to tell you that. Since you've had to submit some documents, I would try to give the casino a little more time to review everything and hopefully move the process forward.

If nothing happens after some time, you know that you can always contact our team and we'll see if we're able to help you or what we can do in your situation.

I understand that if the casino isn't responding to your emails and you don't really know what's going on, that's certainly not a pleasant situation for a player. But as I said, at this point, I think the most important thing is simply to give it some time. If the casino hasn't reviewed or checked all of your documents yet, they may simply not have anything meaningful to tell you, which could be why they're not responding to your emails.

We'll see how it turns out, and if you need anything, I'll be here.

I just have the feeling it's a fake casino, because now I can't even access the live chat anymore. Not a single email is answered, no matter what I write. Something is definitely wrong; when I request a withdrawal, it's immediately canceled. My documents aren't being checked. What are we supposed to think about a casino like this?

Sure, I would also have doubts if I came across a casino that didn’t communicate with me, restricted my access to the chat, and didn’t respond to my emails. Especially when my withdrawals were also being canceled repeatedly.

I can understand that if you’re currently going through verification, that might explain why the withdrawals are being canceled. However, communication is important to many players, so I’m not surprised that you’re concerned.

If nothing changes, the casino continues to ignore you, and the situation isn’t moving forward at all, filing a complaint is probably the best option. Our team will then try to assist you.

I already filed a complaint yesterday, but under Gdfplay Casino, as I didn't realize it was actually Good Day 4 Play. I also informed this casino that I had filed a complaint, but they couldn't care less; no response. I also tried to withdraw again, but it was canceled once more. My documents still haven't been verified.

Hello, that's me again. 🙂

I guess we have little chance of finding a good conclusion here on the forum, so the complaint will certainly be useful if the casino is not able to verify your account and (or) let you withdraw.

You know, maybe I would not waste more energy on requesting another withdrawal without having finished KYC. I mean, if KYC is necessary, it should be done first and the casino should care—no debates about that. But that's just an idea; the point remains the same: clear and factual communication from the casino is essential.

Yes, I will only request another payment once the documents have been reviewed. Which, unfortunately, they haven't done. I hope my complaint will be accepted.

Sure, I think that would probably be the most sensible thing to do. As for the complaint, I don’t think it should be rejected. I saw that it’s already open, so hopefully everything will work out well.

I’ll keep my fingers crossed for you when it comes to the verification and, later on, the withdrawal. I really hope everything goes smoothly and that you get a positive outcome.🍀

Yes, the complaint was accepted, thank you. It's sad that you even have to file a complaint for verification. The status of my documents is still the same: Pending. There's no point in writing to them anymore; I won't get a reply anyway.

It's sad, and I understand it feels pointless to keep asking for support over and over. I have no idea how likely they are to come back to you, but I hope they show you some care very soon.