Woocasino's pay failed

Hi, I need advice please, I need to pick a win of 17 thousand per woocasino and I do not know how. I don't know how to send to my account, it's reporting an error. I ask for your advice, thanks to everyone

Hi, it will definitely be better to contact the casino directly and need to send them a screenshot of what the display shows the moment you try to make a selection. It's hard to find out why this is a bug. However, if you have not yet selected from this casino, they will probably want to verify your account first.

Thank you for the answer, I deposited money through a visa card from the same account, when I wanted to make a selection here, so it wrote me that the text is not in the correct format, I tried to give the account number in the form of IBAN and nothing. Try to contact them anyway thanks

It will be best if you send your account number to the casino in a chat or email and write that this account number cannot be entered when selecting. Perhaps they will advise you on the correct format to put it in there for it to work.

But if you inserted with a VISA card, I am quite surprised that you do not have the option to choose directly back to that VISA card. This is usually how it is handled.

Hi, thanks for the reply. I sent them a screenshot of the unsuccessful withdrawal, I had a slash between the account number and the bank, they just advised me to put a slash there, and it didn't work out there either.