Hello guys, I once tested Jeton as a deposit method. I have a problem now. I would like to verify the payment method at a casino. Unfortunately my documents are rejected. The reason is, there must be name, account number and transaction on a screenshot. I can't manage to see everything on a screenshot. I had to take 3 screenshots, but they are not accepted. Has anyone had any experience with this or can give me a tip?
Hi, first of all I would like to ask in which casino you have this problem ? I hope someone will be able to help you with their experience, but I think the best thing to do is to ask the casino how you could upload the Jeton documents. If you send three separate screenshots, does the casino have a problem with not having all the information on one ? Does the casino know of any alternative way you could upload it ?
Try asking support and let them know what they told you. Would that be possible ?
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