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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 860)

3,663,828 views 19,879 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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4 months ago

Been reading this for months having also fallen victim to the scam via goldenbet. After reading through I've so far tried contacting elegro as most of my transactions were nikotpf. But haven't had any joy with them they just keep saying im not a recognised customer even after sending them evidence. Similar story when attempting chargebacks through starling. Really at a loss of what to try next if anyone has had any success with similar merchants could you please advise how you went about it.

leejeff97x
4 months ago

I don’t think so. Never replied to my emails

leejeff97x
4 months ago

Most people had it please email them asap

4 months ago

Has anyone here got Revolut to investigate 'falcora finance payments as AAP fraud? Mine was declined under the exemption of it being a 'civil case'. Im now off to FOM.

From AAP guidelines:

An APP scam is defined as:

"…where a person uses a fraudulent or dishonest act or course of conduct to manipulate, deceive or persuade a consumer into transferring funds from the consumer’s relevant account to a relevant account not controlled by the consumer, where:

The recipient is not who the consumer intended to pay, or

The payment is not for the purpose the consumer intended.

These are the key factors which PSPs are required to determine on the facts presented. They can do this by considering if there is evidence to indicate a dishonest or fraudulent act,''


Surely It is an AAP case and I should be reimbursed?

4 months ago

Anyone know how to contact CTRSTY WEST SUSSEX showing on my bank statement

4 months ago

Most people had it please email them asap

4 months ago

How long did it take them to reply? I emailed on Sunday and not heard anything yet

sw18jp
4 months ago

Within a week

4 months ago

Anyone recognises merchant called innitem*gif

Inntc

4 months ago

Has anyone had contact with Grottobooks?

4 months ago

I have gave up on it now they have got away with it not much I can do now once I win the other 3 chargebacks im done hows the ga going ? I need to do that

4 months ago

Good mate - helps massively. Definitely recommend

4 months ago

Im calling BS. You said you won your financial ombudsman case against revolut and mystake, how is that to do with your alleged investigators and Europol? lol

4 months ago

I didnt say I won anything against Mystake mate - I won against Instantcasino and Revolut. I have been fighting Mystake for 2 years now!! In fact - in the one I replied to you on initially I specifically stated my FOS wins were not related to Mystake!


To have any chance against Mystake you need to go all in and you need to hire people to investigate it for you from a financial/banking background - there are some out there if you look hard enough. Mastercard are aware of ALL the merchants and they can see the large number of chargebacks but I will continue to pressure them on it as the merchants are all still available. Its a long long process particularly if you are past the ability to be able to chargeback due to time. I have all but given up on recovering anything from them but I do intend to ensure they can't keep getting away with what they are doing.

Edited
CONCERNEDGAM
4 months ago

Ok I need to look into it thanks

Lakita1994
4 months ago

You need to get the bank to do them easy chargeback win they used to refund contact should be on the forum if you search

4 months ago

Within a week

4 months ago

I got an email saying they were starting an investigation and that any identified will be refunded. Did you get that? How long did the next steps take? Thanks

sw18jp
4 months ago

Iv just received this as well

sw18jp
4 months ago

Yes that means you should have your money before end of the week

4 months ago

Yes that means you should have your money before end of the week

4 months ago

I have a bunch of my transactions that are called E on my statement and then says DSOLPAY


I have others which also say E but then say EXOTRX


Do you recon the EXOTRX ones are swipez.eu too?

4 months ago

These FOS replies are getting a joke:


Dear Mr Mcewan

 

Thank you for your emails.

 

I'm not clear if your referring to the gambling transactions or a different matter with regards to your comments about someone else using your card. This was never raised as part of this complaint and would be matter you would need to raise with the bank in question in order for an investigation to take place.

 

 

With regards to how quickly the chargeback was looked into, I note your comments but I can only look if they treated you unfairly when considering the chargeback and I've already covered this in detail.

 

I'm not sure of the relevance of your other comments but any complaint about the legality of the gambling companies would need to be raised with the gambling commission and/or police.

 

Yours sincerely

 

Lee Morris

xbigguyxxx
4 months ago

Replied straight back with this:


Hi Lee,


Well it was meant to be a legal gambling site from the UK I never intended to buy crypto currency so someone has to have used my card details to do this I do not have any crypto accounts with these merchants.


The site is not legally allowed to take any payments from customers in the UK if you note the transactions are in Euros so it is obviously an illegal operation using methods to bypass payment rules with Mastercard.


The Gambling Commission is for UK licensed sites that what you just are not getting to be honest in your replies.


Regards Paul.

4 months ago

Replied straight back with this:


Hi Lee,


Well it was meant to be a legal gambling site from the UK I never intended to buy crypto currency so someone has to have used my card details to do this I do not have any crypto accounts with these merchants.


The site is not legally allowed to take any payments from customers in the UK if you note the transactions are in Euros so it is obviously an illegal operation using methods to bypass payment rules with Mastercard.


The Gambling Commission is for UK licensed sites that what you just are not getting to be honest in your replies.


Regards Paul.

4 months ago

The problem with this mate is that the Crypto ones specifically are classed by Revolut as money transfers - I had this issue with Quickbit and had to prove beyond doubt that I could not have an account with them(only allow Swedish and Norwegian people) which was in their T&Cs. Even then Revolut messed around but the FOS accepted the evidence.

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