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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 634)

3,663,444 views 19,877 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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apkitt88
8 months ago

That site is rigged to hell ! Its been blocked as it has came back as betti1 ! the games are not genuine.

8 months ago

Debating contacting Chase in regards to Nikotpf (Niko Technologies) being on an FCA watchlist/blacklist, reckon it's worth sending them that information over? or just wait for the Ombudsman?

Gojira7346
8 months ago

I’d also like to know the answer to this

Vkieranc
8 months ago

I'd like to think it'd make Chase investigate properly but after dealing with them first hand, i expect them to just say "we're awaiting the ombudsmans decision" or something along those lines

tharm
8 months ago

I've already had my refunds. Perhaps you was meant to send this to someone else?

8 months ago

Just a word of warning for people raising chargebacks for goods not received, I did this with Lloyds against coolcs2 and my bank contacted me asking for receipt of purchase etc! So not always the best route to go down

8 months ago

Yes but all you say is you weren't provided a receipt by the merchant. There were no email confirmations or nothing. But the fact it shows the name of the merchant on the bank statement is a clear sign the purchases were valid.

Edited
8 months ago

Is everyone finding it that the merchants don’t respond but banks are charging back under goods and services? I’m hopeful one merchant refunds but bank said get the chargeback over due to almost every transaction being the same value and no authorisation requested

8 months ago

Wise bank is sleeping...

My dispute timeline: 20 Sept 2024 - We started looking into your dispute [This is the current status]

Dispute details: I think I was scammed. I did authorized the transactions due to the messages I previously received saying that I was selected to participate to some lottery or network prizes or draw prizes.

They are saying if I want my dispute to success, to provide a police report. Shall I upload the Action Fraud report or reference number? Maybe they will close my account due to gambling transactions.


Edited
8 months ago

Does anyone know if it makes a difference that on my Visa card no authentication was ever requested either via app or text message?

Anonymized835
8 months ago

Buddy, stop spamming... We get that you are exited but you have written 15 messages here just today

orangeworld
8 months ago

Is there a limit? Is this not a forum to ask questions and share advice

Anonymized835
8 months ago

Tbf all the advice is already on the forum. Take some time to read through it properly. It can be rather tedious keep repeating the same answers over and over for peoples requests. We arent paid lawyers so if you want for free at least put some effort into reading through the information. Your 12 questions in the last 24 hours are all answered on here.

Edited
Anonymized835
8 months ago

There isn't a limit because people are usually not that annoying.

JosieRosie46 deleted the post
calumharris
8 months ago

no

Kess innovation Plc is a Cambodian company that is similar to how Uber works


including rent vehicles

and buy goods and services

8 months ago

Are the chargebacks still ongoing? Kess provided Revolut with fabricated evidence on my chargeback which caused them to take their side.

8 months ago

yes they are still ongoing


they just can't fabricated anything in my case

because I didn't see to revlout service not provided


i said goods still haven't delivered yet by the dead time


so even if you provide fake receipt I still haven't received the lubricant which is a fake one I made up.

8 months ago

Revolut are such a nightmare. I managed to do goods and services but been rejected at first stage due to payments being a bank/cash transfer-they wasn’t. It was by my card but obvs masked to look like a transfer. Massive complaint with them via email which they haven’t responded too. FOS won’t entertain until get final letter from revolut. Such a mess 😩

8 months ago

no

Kess innovation Plc is a Cambodian company that is similar to how Uber works


including rent vehicles

and buy goods and services

8 months ago

Revolut rejected my chargeback. The transaction was marked as Money Transfer.

8 months ago

ust wanted to flag something that might concern others following this thread.

I recently submitted both a detailed complaint and a user review to Casino Guru about Betti1.com — one of several offshore casinos using questionable practices like:

Accepting UK players despite being unlicensed by the UKGC

Masking transactions under unrelated merchant names

Allowing credit card-based deposits via hidden channels

Ignoring GDPR Subject Access Requests, even when submitted formally

Despite being respectful and backed by clear facts, Casino Guru rejected both the complaint and review. The only explanation given was that it didn’t meet their criteria — even though the content was based purely on personal experience and compliance-related concerns.

Meanwhile, Betti still holds a 6.6/10 "Above Average" safety rating on their site, and they actively promote the casino with affiliate links and bonus banners. No real warnings are visible to UK players.

This raises some worrying questions:

How can platforms claim to protect players while filtering legitimate criticism?

Is there a conflict of interest when the same casinos being reviewed are helping generate affiliate revenue?

Just thought this was worth raising here — especially with so many people dealing with MCC-masked merchants and no route for chargebacks. If we can’t even share our experiences on the review platforms, the problem only grows.

Would be interested to hear if anyone else has had reviews or complaints blocked like this.

calumharris
8 months ago

Been masked to look like transfers the 🐀

email a complaint to them

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