Just to clarify: I haven’t raised a chargeback, and I’m not trying to free-roll. My concern isn’t about getting money back — it’s about the lack of transparency when players submit factual, well-documented complaints and they’re quietly rejected by platforms like Casino Guru.
If they want to promote these sites, fine — but there should also be room for honest warnings when things go wrong. When reviews and complaints are filtered or blocked, it makes it really hard to know what (or who) to trust. Especially for people new to these sites who don’t understand the risks.
It’s not about blaming Guru — it’s about asking for more balance if they’re going to act as a player resource. That seems fair, no?
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