Thankyou, these are the ones I’ve reached out to but not really getting anywhere with, I’ve seen people get refunds by cloud smart Hosty, but I just automated messages to say they are investigating! And I think I’m getting too lost down the rabbit hole and losing sight of what I should be including in emails to them! I’ve done loads of digging but just hitting dead ends with everything! My bank is no help either!
have you raised to the ombudsman? I think their operations centre is cyprus based so I was in contact with a woman called Helen Spiliotis. Put all correspondence in the ombudsman documents as they were actually pretty threatening and They’re transaction laundering for an evil offshore casino (winbeast) whether they want to admit it or not. Doubt the ombudsman can get my money back but may have a compensation amount.
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