HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,301)

4,471,860 views 24,750 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Guilherme1993
3 weeks ago
deus

Approximately €11,000.


Can you help me with that?


Is it worth hiring a lawyer?

Automatic translation:
1 month ago

Are any of these Cardaq - Thankyou


SKILLZFUN, TRDMNX, NPLM/NLPM, SKINFOGEU, HUPEIWE/HUPIEWE, SMARTKEYENTRIES, CRAMP, ABC COMPANY, NIKOTPF*GOLDVEILS LTD, DSOLPAY, SWIPEZ1, DIGITLID, COBEA, POLYTEO, LITDDRIVE, Santcorn Shop, THRIVESTORE.CO.UK.

3 weeks ago

Did you ever get Santcorn Shop or ABC Company?

Edited
Romeo87
3 weeks ago

11k could be interessting.

sorry i cant help you but you can reach out to the FCA with proofs and do a chargeback.

Guilherme1993
3 weeks ago

What do we say to FCA? And what proof

Utbmitchy
3 weeks ago

Fabulous 👌 thanks for sharing

3 weeks ago
deus

Unfortunately, FCA can't help.


Is it worth hiring a lawyer?

Automatic translation:
bundeswehr90
3 weeks ago
deus

Can you help? Or anyone else? Regarding Globalfin.uk

Automatic translation:
Santeda
3 weeks ago

filefile as you can see here 'any further refunds' I had refunds from you, from 'nikotpf peak gear appa' after constantly emailing you and elegro. £420 16th October 2025 £50 16th November 2025 and £700 18th November 2025.

I am still emailing santeda International bv and I will continue untill the remaining deposits are refunded.

You have already admitted wrongd doing by refundunding me the above so why can't you refund me them all.??

sw18jp
3 weeks ago

That's santeda email?

3 weeks ago

Hi can u ask what you email them to get a reply from them?

Cocohibs1
3 weeks ago

How long ago to request a refund??

Pyne1688
3 weeks ago
deus

You can basically get started right away once you've gambled away everything and freerolled.

Automatic translation:
Dan4789
3 weeks ago

??

Emyjay20
3 weeks ago

Nothing! You?

3 weeks ago

Does anyone have meta deposit London?

3 weeks ago

Which email address did you use?

3 weeks ago

Hi , support@nexbric.net

And contact@nexbric.net

3 weeks ago

Did anyone end up getting refunds from Cardaq?

3 weeks ago

No cardaq told me they cant find any transactions lying as i have proof

3 weeks ago

Fabulous 👌 thanks for sharing

3 weeks ago

How did you get refunded from velobet.they keep semding me the same copy and paste replies

2 months ago

Ownr wallet

3 weeks ago

Did tbey ev er reply to you?

2 months ago

Understood. But.......

  1. Mastercard do block chargebacks as they explicitly state in their Chargeback Rules that there is no chargeback right for gambling payments unless the money failed to appear in the users account or staged digital wallet. There is no chargeback code for this. However, they also say gambling payments MUST be coded 7995. Issuing banks have to follow these rules. I simply want an answer, yes or no, that they would allow a chargeback in these circumstances that don't fit exactly in to their rule set. Customer service refuse to be drawn on the matter, so I want to speak to someone with more knowledge or authority.
  2. With Visa provided you have a gambling block on your card, the use of chargeback code 12.7 (innacurate data) protects the customer as if the data was accurate, the payment would not have completed due the blocked MCC 7995. No such mechanism exists with Mastercard.
  3. We do pay for the use. The merchants simply add the fees to their prices, transparently or not.
  4. Yes, it's totally understandable that banks can't block transactions where the MCC is obfuscated. However, that doesn't mean they are defenceless. Mastercard have a database called MATCH (Mastercard Alert to Control High-risk Merchants) that if chargebacks were allowed, would be fully updated with these 'merchants'. Visa have a similar system.
  5. Of course transactions coded 7995 should not be elgible for chargebacks. You're right - it would rapidly overwhelm the system. And yes, the system does need to be fixed, I agree 100%
  6. With regards to Incorrect MCC coding you are again correct. As they're set by the acquiring banks they are a compliance issue. But again, allowing chargebacks against these merchants on MC network would bring them onto the MATCH database and they would become blocked at acquirer and merchant level. My bank will not raise this as a compliance issue and use the arbitration route with MC due to the total block on gambling chargebacks. This is what I mean, there is no latitude. It's too black and white in a murky world of grey.
  7. I disagree partially here. I know in my case, getting my money would have helped break the cycle. I was prepared to stop, and in fact I did, for several months until I lost my complaint with the Ombudsman. Then I relapsed trying to get the money back so I wouldn't get evicted. What is crucial is that society starts to treat ALL addictions as a disease and treats them accordingly. Opinion hasn't changed in this country and a vast majority of people still think addicts choose to be so, that they elect to take heroin, gamble or watch pornography.
  8. Chargeback is not a right under UK law, however, in the words of the FCA "Where there is reasonable chance of success we would expect banks to undertake chargebacks on behalf of their customers". The PSR are also of the opinion that this is the case.


Sorry if I sound angry, but it's because I am. These casinos are scams. They don't payout, they aren't licensed in the UK and they deliberately target people with an addiction in the UK. It's the same as buying something online you think is genuine, but when it turns up, it's a fake.

I'm not a conspiracy theorist and I don't believe the banks and card schemes are in on it but they need to do more to protect people from the scam. The same goes for the Gambling commission and UK Governement.

In the UK we can join gamstop, install gamban and block gambling transactions on our cards. If we do all of this and relapse (addicts of all varieties often do on the road to recovery) and are scammed out of our money, shouldn't we be entitled to get it back?

3 weeks ago

1 million percent agree 👍 i am so angry i am around 100k in total out of pocket by these scam casinos and they get away with it scott free and still continue to do so

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